Aaron Walker Podcasts

Delivering a WOW! Experience with Jerad Spencer

Posted by Aaron Walker on Jan 1, 2019 9:00:00 AM

Jerad Spencer is a general sales manager at Twin City Motors. Jerad wants to do something a bit different at his dealership. As many may know, dealerships do not have the best reputation, but Jared hopes to change that by using Zappos as a prime example of how to instill a WOW! customer service experience. Find out more on today's show.


Highlights from This Episode:

● If a movie was being made of Jerad's life, what would the name of his movie be?

● Does Jerad have any hidden talents?

● How has Jerad's background in ceramics improved the way he sells today?

● Jerad wants to improve the culture of his dealership, because dealerships tend to have a bad rep.

● Jerad called Zappos customer service and asked the representative what it was like to work at Zappos.

● Daniel talks about Horst Schulze, who he heard speak at the Global Leadership Summit.

● Has Jerad's team shared what they'd like to change in their company culture?

● Why did Jerad join Iron Sharpens Iron?

● How does Jerad stay focused?

● Look forward to Jerad's new website, Two Car Dudes.

Click HERE to listen to the full episode.


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Topics: Life Coaching, Motivation, Accountability, character, Business Coaching, Career, Interviews, community, relationships, success, significance, Priorities, Podcast, commitment, persistent, consistent, move forward, blueprint, preparation, integrity


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